Welcome to viagogo

Help Centre

Customer Support

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Coronavirus (COVID-19) Update

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Selling tickets

How do I sell tickets?

How do I edit my listing?

How do I delete my listing?

What do the ticket split type options mean?

Sending tickets

How do I ship tickets?

How do I arrange a courier collection?

How do I upload E-Tickets?

Can I deliver the tickets using a different delivery method?

Receiving payment

When do I get paid?

How do I change my payment method for getting paid?

Cancellation Questions

Can I cancel my sale?

Managing My Account

I entered the incorrect email when registering, how do I change it?

How do I change the email address on my account?

How do I reset my password?

How do I unsubscribe from your newsletter?

Why can't I see my order or sale in my account?

What is viagogo's privacy policy?

About viagogo

What is viagogo?

What is the viagogo Guarantee?

What are viagogo's fees?

What are the viagogo Terms and Conditions?

How do I contact viagogo?

What is the viagogo complaint handling process?